This house is a 1940’s built house. We were originally called out to this property by the owner to provide a quote to install an interior support wall on a brick foundation that had severe inward deflection. We advised the client that he should not try to install a wall of this type in this particular situation as the existing foundation was beyond remediation. We recommended complete foundation replacement. The client continued to explore his options.
The option the homeowner decided on was with another contractor. This other company took on installation of interior reinforcement walls. We were called back to the property by the owner after the project failed. During the course of the other company installing interior reinforcement walls, there was collapse of several of the brick foundation walls. What we showed up to was a complete disaster!
The other contractor was visibly in way over his ability and the client’s home was in serious peril. We were retained by the homeowner and proceed to have proper supports put in place, safety fence installed and started to work on Engineering for replacement of the entire foundation as we had originally recommended.
The client continued on with a major renovation to the remainder of the house including an addition on the rear of the house. Once again the importance for client’s to ensure that they have a reliable and experienced contractor in place to perform their work is illustrated.
I would like to take this opportunity to thank you for a job well done. After this past weekend’s deluge, our basement was left completely dry….
(After a record-breaking rainfall in July 2012 and days before we were leaving on vacation, we returned home and) found that our basement was flooded….
"COMMITTED TO A GREAT CLIENT EXPERIENCE SINCE 1989"