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(We) were very pleased with the services that your company provided to Woodvale Colony Park, and especially appreciated your efforts in helping us understand and resolve the problem. We would not hesitate in recommending your company for future work.
Access to the site was a challenge. Material to be removed and replaced had to be loaded into wheelbarrows and pushed uphill and down. It was an arduous undertaking and the men on the job worked very hard. The work ethic and discipline of the crew was impressive. As well, we were very pleased with the workmanship and clean-up following completion of the project.
(After a record-breaking rainfall in July 2012 and days before we were leaving on vacation, we returned home and) found that our basement was flooded…The Abarent team had done what I thought was impossible. They installed the weeping tile in two days over the long weekend and on a very tight deadline. Their crew was very professional and know what they were doing… Two days before our vacation, the project was complete and we were able to leave and enjoy our family vacation without worrying about flooding.
It’s no surprise that repairing a home’s foundation and all that comes with the project would be a stressful, messy and unpredicatable job. Kevin and his team took the time to ensure the job was done well and done right. Kevin communicated with us every step of the way and always told us the truth whether it was good news or not. Personally, feeling secure that someone is being truthful is a big deal for me when dealing in an area that is not my forte. I appreciated his candor.
Abarent provided a 3-page, itemized list of the specific work to be done at each stage of the project, including descriptions of optional issues (including additional costs) that might arise during the work. The company president did the initial walk-through for their estimate and later went through it, line by line. He pointed out potential problems and things we had to prepare for during the work (extra cracks, concrete dust, effects on neighbors, etc.)… Repairing a foundation is a very traumatic event for any householder because all of your house investment is (literally!) in the air. If you have to do it, call Abarent. They are professional – we cannot recommend them highly enough.
We have had our fair share of unremarkable and even troublesome experiences with other contractors, so you guys were certainly a breath of fresh air. An honest contractor, bang on with the timeline, finished on time, within budget, your “nothing is too much trouble” attitude…and a job well done.
It is terrific to see that your company’s motto of “Quality without Compromise” is more than just words… The job was completed ahead of schedule and the workers ensured that when they left, the yard looked just like it did when they arrive. Well, actually it looked better…
I would like to take this opportunity to thank you for a job well done. After this past weekend’s deluge, our basement was left completely dry.
"COMMITTED TO A GREAT CLIENT EXPERIENCE SINCE 1989"